Shipping policy

Shipping Policy

Order Processing

  • Orders are processed within 1–3 business days.
  • Because we work with multiple third‑party suppliers, items in the same order may ship separately.

Shipping Times

Delivery times vary depending on the supplier’s location and your destination. Typical delivery windows are:

Region

Estimated Delivery Time

United States

7–20 business days

Canada

10–25 business days

United Kingdom

7–20 business days

Australia

10–25 business days

Europe

10–25 business days

Rest of World

15–35 business days

These are estimates and may be affected by customs, carrier delays, holidays, or global logistics issues.

Shipping Partners

  • We partner with reputable carriers to ensure the safe and timely delivery of your order.
  • You will receive a tracking number once your order has been dispatched.

Tracking Information

  • Tracking numbers are provided once available.
  • Tracking updates may take several days to appear due to international carrier systems.
  • Some items may arrive without full tracking depending on the supplier.

Incorrect Address

Customers are responsible for providing accurate shipping information. We cannot refund or replace orders shipped to an incorrect address provided at checkout.

Lost or Delayed Packages

If a package is significantly delayed or appears lost:

  • We will contact the supplier to investigate.

If confirmed lost, we will issue a replacement or refund